The Busby Insurance
Group: The Faces of
Home & Auto Insurance

I first started in insurance 15 years ago after seeing firsthand the experience insurance had in my personal life when my father passed away unexpectedly. Life insurance at the time impacted our personal lives the most. As our agent worked hand in hand with our family, I saw the true benefit of insurance and how having proper coverage and service is imperative. With a safety management degree and sales experience, I discovered that insurance allowed me to combine my skills and passion for helping others. To me, sales and safety together are insurance.

Service is the most critical aspect of insurance, and the Busby Insurance Group provides the best service in town. Jacob and Malaika excel in caring for our customers and are committed to explaining the details of every policy. Our recent industry changes regarding inflation have allowed us to exceed our customers’ expectations when discussing coverages. Whether in person or on the phone, we take the time to ensure that all our customers understand what they’re buying and have the coverage they need.

Insurance policies can be complex, and we recognize the importance of clarity. Our goal is to ensure that all customers, regardless of their previous insurance experiences, are equipped with the knowledge they need. It’s a rewarding experience when we can offer better coverage for less, but what truly matters is that our customers understand what they’re purchasing. We believe that understanding the details of a policy is crucial, as coverage and service should be tailored to your specific needs.

The Busby Insurance Group’s aim is not to be here for the next 10 years but for the lifetimes of our customers’ grandchildren and their grandchildren. We want our agency to set a standard that all can expect nothing less than the best.

At the end of the day, when I think about protecting my family, insurance is more than just a premium. I ask myself, “Will my insurance policy work for me when I need it? And, if I’m not here to generate income for my family to thrive and survive, will my insurance pick up where I left off?” The Busby Insurance Group wants the same for you too.

Steve Busby, Jacob Haenchen, and Malaika Ntalamu

The Busby Insurance Group: 2810 S. Ten Mile Dr., JCMO
(573) 616-2270 | allstate.com/busbyins